Missed Connection Claim

Missing a connecting flights can cause a lot of distress to passengers as they are neither in the comfort of their departure point or their destination. Being stuck in a country you dont want to be in is likely to cause you both mental and financial pain. Luckily if this happens to you you may be able to claim missed connection compensation from the airline.

There are a couple of criteria you need fulfill in order to claim missed connection compensation. These include:

  • Your ticket was booked under the same reservation number i.e. the ticket is a through ticket and not two flights booked seperately
  • In order to be eligible for missed connection compensation your airline needs to have been at fault either by you being denied boarding or the flight being cancelled or arriving late leaving insufficient time to make your connection.
  • The flight originated from an EU country whether operated by an EU or non-EU airline.

Missed connection entitlements

If you miss your connection your priority is to get to your final destinaton. Speak to an airline representative or at the airline counter explaining the circumstances and let them find you another flight. If there are a lot of passengers in the queue then try and call the airline direct and arrange an alternative flight. Finally you have the right to reject any onward travel and obtain a full refund and a free flight back to your country of origin. If the total delay is greater than 2 hours ask the airline for the following:

1. Food vouchers appropriate to the delay
2. Internet access or access to a phone
3. If its after 6pm the airline must provide hotel accomodation and transfer to and from the hotel.

Even if you are offered a replacement flight, food and hotel accomodation if your journey falls under EU jurisdiction then you are also entitled to compensation.

How Much Can I Claim For Missed Connection?

If you think you are eligible for missed connection compensation the amount you could receive will depend on the distance you travel.

250

Distance less than 1,500km i.e. London to Edinburgh

400

Distance between 1,500km and 3,500km i.e. London to Athens

600

Distance more than 3,500km i.e. London to Dubai

Why claim with us?

  • Industry experts with over 5 years experience
  • No Win No Fee - if your claim is unsucessful you dont pay a penny
  • We are not middlemen! We have a dedicated team of professional lawyers to assist you
  • Over £1 million pounds in compensation claimed in the last year alone.

claim now

Have you missed a connection in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your fellow travellers.

Start a Claim

Even though the airline told us we were not eligible for compensation FDC were able to claim us back £350 each.

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We were told it could take upto 6 months to process our claim but we actually recieved the cash within 6 weeks. Amazing work guys.

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Our PIA flight was delayed by over 5 hours as we got £540 in compensation which was more than our ticket cost.

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I found your online checker a lot easier to use than other websites - filled it in really quickly and claim processed straight away. Thanks again!

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Great service, we were kept informed every step of the way and the app was really useful meaning we didnt have to keep calling for updates.

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Aegean Airlines
Aer Lingus
Aeroflot Russian Airlines
Air Austral
Air Baltic
Air Canada
Air Europa
Air France
Air India
Air New Zealand
Air Philippines
Air Transat
Alitalia Express
All Nippon Airways
American Airlines
Aurigny Air Services
Austrian Airlines
Azores - SATA International
BMI Regional
British Airways
Brussels International Airlines
Cathay Pacific
China Airlines
China Eastern Airlines
Continental Airlines
Croatia Airlines
Czech Airlines
Delta Air Lines
easyJet
Egyptair
Emirates
Envoy Air
Ethiopian Airlines
Etihad Airways
Eurowings
Finnair
Flybe
Gol Transportes Areos
Iberia Airlines
Icelandair
Iraqi Airways
Japan Airlines
Jazeera Airways
Jet Airways
Jet2com
Kenya Airways
KLM Royal Dutch Airlines
Korean Air
LATAM Airlines
Lauda Air
Logan Air
LOT Polish Airlines
Lufthansa
Malaysia Airlines
Norwegian Air International
Pakistan International Airlines
Pegasus Airlines
Qantas
Qatar Airways
Rossiya Russian Airlines
Ryanair
SAS Airlines
Saudi Arabian Airlines
Singapore Airlines
South African Airways
SriLankan Airlines
Swiss International Air Lines
TAP Portugal
Thai Airways International
Thomas Cook Airlines
TUI - Thomsonfly
Turkish Airlines
Turkmenistan Airlines
Ukraine International Airlines
United Airlines
Vietnam Airlines
Virgin Atlantic Airways
Vueling Airlines
WestJet
Wizz Air