Air New Zealand flight delay claim

Air New Zealand is a domestic and international giant transporting passengers and cargo around the world including Asia, Europe, and North America.

Flying largely a fleet of Boing 747's the airline has secured "Airline of the year" on numerous occasions. Passengers often praise the quality of the fleet and the business class "lie down" seats have proven a hit with passengers traveling to China and Hong Kong.

Destinations flown to:

Auckland (AKL)
Los Angeles (LAX)

Adelaide (ADL)
Brisbane (BNE)
Cairns (CNS)
Christchurch (CHC)
Nadi (NAN)
Napier-Hastings (NPE)
Nelson (NSN)
Papeete (PPT)
Perth (PER)
Queenstown (ZQN)
Wellington (WLG)

Air New Zealand Delayed or Cancelled Flights Claims FAQ

As with all airlines that fly to so many destinations and carry millions of passengers Air New Zealand is always susceptible to flight delays and cancellations. If you have been delayed on a flight flown by Air New Zealand then under EU Regulation 261/2004 you are entitled to compensation for your delayed flight, missed connection or if you have been denied boarding by Air New Zealand.

Use our free flight checker at the top/bottom and side of this page to start your claim. You don't need any information to start your claim apart from the date of your Air New Zealand flight.

When can I claim compensation from Air New Zealand?

In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation.

What are the criteria to claim against Air New Zealand?

Your flight needs to fulfill some the following criteria:

• Your flight was from an airport within Europe with ANY AIRLINE
• Your flight was to an airport within Europe on a European airline
• Your flight was delayed at least three hours
• Your flight was cancelled
• Your flight was full and you were denied boarding
• Your delay caused you to miss a connecting flight and you didnt arrive at your final destination within 3 hours of the expected arrival time.

Who is allowed to make a claim?

Anyone is allowed to make a flight delay claim. You can also claim for your travelling companions.

Air New Zealand Flight Delays