TUI flight delay claim

TUI (formerly knows as Thomson fly) is a UK based mid-cost airline that flies from 20 regional airports to destinations around the world. Flying mainly Boeing 737 the company has invested heavily gradually replacing its old fleet with newer and more economical planes.

Tui destination list

Abeid Amani Karume International (ZNZ)
Adnan Menderes (ADB)
Agadir (AGA)
Ajaccio Napoleon Bonaparte (AJA)
Alicante (ALC)
Almeria (LEI)
AMontego Bay (MBJ)
Antalya (AYT)
Athens International (ATH)
Barbados (BGI)
Beijing Capital International (PEK)
Bergen Flesland (BGO)
Boa Vista (BVC)
Bourgas (BOJ)
Cancun (CUN)
Cochin International (COK)
Colombo International (CMB)
Corfu (CFU)
Crete Chania (CHQ)
Crete Heraklion (HER)
Dalaman (DLM)
Dubrovnik (DBV)
Enfidha Hammamet (NBE)
Faro (FAO)
Florence (FLR)
Fuerteventura (FUE)
Girona Costa Brava (GRO)
Goa (GOI)
Gran Canaria (LPA)
Hartsfield-Jackson Atlanta (ATL)
Hewanorra International (UVF)
Hurghada (HRG)
Ibiza (IBZ)
Innsbruck Airport (INN)
Ivalo (IVL)
Jerez (XRY)
Jomo Kenyatta International (NBO)
Jorge Chavez International (LIM)
Jose Marti International (HAV)
Kalamata International (KLX)
Kavala (KVA)
Kefalonia (EFL)
Kilimanjaro International (JRO)
Kittila (KTT)
Kos (KGS)
Krakow John Paul II International (KRK)
Kuusamo (KAO)
La Palma (SPC)
La Romana (LRM)
Lamezia Terme (SUF)
Langkawi International (LGK)
Lanzarote (ACE)
Larnaca (LCA)
Liberia (LIR)
Los Angeles International (LAX)
Los Cabos International (SJD)
Madeira (FNC)
Malaga Costa del Sol (AGP)
Male (MLE)
Malta (MLA)
Mariscal Sucre International (UIO)
Marrakech (RAK)
Marsa Alam (RMF)
Mauritius (MRU)
Menorca (MAH)
Milas Bodrum (BJV)
Muscat International (MCT)
Naples (NAP)
Newark Liberty International (EWR)
Ngurah Rai International (DPS)
Noi Bai International (HAN)
OPodgorica (TGD)
Orlando International (MCO)
Orlando Sanford (SFB)
Palma de Mallorca (PMI)
Paphos (PFO)
Phu Quoc (PQC)
Phuket (HKT)
Porto Santo (PXO)
Preveza Lefkas (PVK)
Puerto Vallarta (PVR)
Pula (PUY)
Punta Cana (PUJ)
Queen Alia International (AMM)
Queen Beatrix International Airport (AUA)
Ras Al Khaimah International (RKT)
Reus (REU)
Rhodes (RHO)
Rijeka (RJK)
Rovaniemi (RVN)
Sal (SID)
Salzburg Airport (SZG)
Samos (SMI)
Samui International (USM)
Santorini (JTR)
Sardinia Alghero (AHO)
Sde Dov (SDV)
Sicily Catania (CTA)
Skiathos (JSI)
Split (SPU)
Tambo International (JNB)
Tenerife South (TFS)
Thessaloniki (SKG)
U-Tapao International (UTP)
V. C. Bird International (ANU)
Varadero (VRA)
Varna (VAR)
Venice (VCE)
Verona Airport (VRN)
Victoria Falls International (VFA)
Zante (ZTH)

TUI Delayed or Cancelled Flights Claims FAQ

As with all airlines that fly to so many destinations and carry millions of passengers TUI is always susceptible to flight delays and cancellations. If you have been delayed on a flight flown by TUI then under EU Regulation 261/2004 you are entitled to compensation for your delayed flight, missed connection or if you have been denied boarding by TUI.

Use our free flight checker at the top/bottom and side of this page to start your claim. You don't need any information to start your claim apart from the date of your TUI flight.

When can I claim compensation from TUI?

In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation.

What are the criteria to claim against TUI?

Your flight needs to fulfill some the following criteria:

  • Your flight was from an airport within Europe with ANY AIRLINE
  • Your flight was to an airport within Europe on a European airline
  • Your flight was delayed at least three hours
  • Your flight was cancelled
  • Your flight was full and you were denied boarding
  • Your delay caused you to miss a connecting flight and you didnt arrive at your final destination within 3 hours of the expected arrival time.

Who is allowed to make a claim?

Anyone is allowed to make a flight delay claim. You can also claim for your travelling companions.

TUI Flight Delays

15/03/2026 - flight BY1760 from Glasgow International Airport to Malaga Airport

12/03/2026 - flight BY313 from Rabil Airport to Birmingham International Airport

12/03/2026 - flight BY367 from Rabil Airport to Manchester Airport

10/03/2026 - flight BY644 from Birmingham International Airport to Casa De Campo International Airport

08/03/2026 - flight BY163 from Sir Grantley Adams International Airport to Manchester Airport

08/03/2026 - flight BY831 from Sir Grantley Adams International Airport to Birmingham International Airport

04/03/2026 - flight BY67 from Casa De Campo International Airport to London Gatwick Airport

03/03/2026 - flight BY636 from Birmingham International Airport to Sangster International Airport

02/03/2026 - flight BY2107 from Tenerife South Airport to Manchester Airport

25/02/2026 - flight BY84 from London Gatwick Airport to Punta Cana International Airport

21/02/2026 - flight BY7628 from Birmingham International Airport to Chambery-Savoie Airport

20/02/2026 - flight BY790 from Manchester Airport to Hurghada International Airport

17/02/2026 - flight BY259 from Rabil Airport to London Gatwick Airport

14/02/2026 - flight BY7616 from Birmingham International Airport to Chambery-Savoie Airport

14/02/2026 - flight BY7672 from Birmingham International Airport to Sofia Airport

14/02/2026 - flight BY7673 from Sofia Airport to Birmingham International Airport

09/02/2026 - flight BY219 from Banjul International Airport to Manchester Airport

31/01/2026 - flight BY2627 from Chambery-Savoie Airport to Manchester Airport

31/01/2026 - flight BY2615 from Chambery-Savoie Airport to Manchester Airport

31/01/2026 - flight BY7629 from Chambery-Savoie Airport to Birmingham International Airport


Free Flight Check

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Have you flown with TUI and had a flight delay, missed connection, cancelled flight or have been denied boarding in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your fellow travellers.

Start a Claim

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