TUI flight delay claim

TUI (formerly knows as Thomson fly) is a UK based mid-cost airline that flies from 20 regional airports to destinations around the world. Flying mainly Boeing 737 the company has invested heavily gradually replacing its old fleet with newer and more economical planes.

Tui destination list

Abeid Amani Karume International (ZNZ)
Adnan Menderes (ADB)
Agadir (AGA)
Ajaccio Napoleon Bonaparte (AJA)
Alicante (ALC)
Almeria (LEI)
AMontego Bay (MBJ)
Antalya (AYT)
Athens International (ATH)
Barbados (BGI)
Beijing Capital International (PEK)
Bergen Flesland (BGO)
Boa Vista (BVC)
Bourgas (BOJ)
Cancun (CUN)
Cochin International (COK)
Colombo International (CMB)
Corfu (CFU)
Crete Chania (CHQ)
Crete Heraklion (HER)
Dalaman (DLM)
Dubrovnik (DBV)
Enfidha Hammamet (NBE)
Faro (FAO)
Florence (FLR)
Fuerteventura (FUE)
Girona Costa Brava (GRO)
Goa (GOI)
Gran Canaria (LPA)
Hartsfield-Jackson Atlanta (ATL)
Hewanorra International (UVF)
Hurghada (HRG)
Ibiza (IBZ)
Innsbruck Airport (INN)
Ivalo (IVL)
Jerez (XRY)
Jomo Kenyatta International (NBO)
Jorge Chavez International (LIM)
Jose Marti International (HAV)
Kalamata International (KLX)
Kavala (KVA)
Kefalonia (EFL)
Kilimanjaro International (JRO)
Kittila (KTT)
Kos (KGS)
Krakow John Paul II International (KRK)
Kuusamo (KAO)
La Palma (SPC)
La Romana (LRM)
Lamezia Terme (SUF)
Langkawi International (LGK)
Lanzarote (ACE)
Larnaca (LCA)
Liberia (LIR)
Los Angeles International (LAX)
Los Cabos International (SJD)
Madeira (FNC)
Malaga Costa del Sol (AGP)
Male (MLE)
Malta (MLA)
Mariscal Sucre International (UIO)
Marrakech (RAK)
Marsa Alam (RMF)
Mauritius (MRU)
Menorca (MAH)
Milas Bodrum (BJV)
Muscat International (MCT)
Naples (NAP)
Newark Liberty International (EWR)
Ngurah Rai International (DPS)
Noi Bai International (HAN)
OPodgorica (TGD)
Orlando International (MCO)
Orlando Sanford (SFB)
Palma de Mallorca (PMI)
Paphos (PFO)
Phu Quoc (PQC)
Phuket (HKT)
Porto Santo (PXO)
Preveza Lefkas (PVK)
Puerto Vallarta (PVR)
Pula (PUY)
Punta Cana (PUJ)
Queen Alia International (AMM)
Queen Beatrix International Airport (AUA)
Ras Al Khaimah International (RKT)
Reus (REU)
Rhodes (RHO)
Rijeka (RJK)
Rovaniemi (RVN)
Sal (SID)
Salzburg Airport (SZG)
Samos (SMI)
Samui International (USM)
Santorini (JTR)
Sardinia Alghero (AHO)
Sde Dov (SDV)
Sicily Catania (CTA)
Skiathos (JSI)
Split (SPU)
Tambo International (JNB)
Tenerife South (TFS)
Thessaloniki (SKG)
U-Tapao International (UTP)
V. C. Bird International (ANU)
Varadero (VRA)
Varna (VAR)
Venice (VCE)
Verona Airport (VRN)
Victoria Falls International (VFA)
Zante (ZTH)

TUI Delayed or Cancelled Flights Claims FAQ

As with all airlines that fly to so many destinations and carry millions of passengers TUI is always susceptible to flight delays and cancellations. If you have been delayed on a flight flown by TUI then under EU Regulation 261/2004 you are entitled to compensation for your delayed flight, missed connection or if you have been denied boarding by TUI.

Use our free flight checker at the top/bottom and side of this page to start your claim. You don't need any information to start your claim apart from the date of your TUI flight.

When can I claim compensation from TUI?

In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation.

What are the criteria to claim against TUI?

Your flight needs to fulfill some the following criteria:

Your flight was from an airport within Europe with ANY AIRLINE
Your flight was to an airport within Europe on a European airline
Your flight was delayed at least three hours
Your flight was cancelled
Your flight was full and you were denied boarding
Your delay caused you to miss a connecting flight and you didnt arrive at your final destination within 3 hours of the expected arrival time.