Cancelled Flight Claim
- Did you know that 1000's flights are cancelled every month!
- Did you know that your airline MUST book you an alternative flight or refund you in full?
- Did you know that you are entitled to compensation, hotel accomodation, food and phone calls?
Why was my flight cancelled?
Flights cancellations occur all the time and most of the time these are at short notice leaving you little time to prepare an alternative. Common reasons for a cancelled flight include:
- Extreme weather (ice, snow, volcano ash ect)
- Industrial action unrelated to the airline (air traffic control or baggage handlers)
- Mechanical failure
- Foreign office advice or terrorism
- Drone disruption
Flight cancellation entitlements
If you have a cancelled flight and were not given more than 7 days notice you have a number of options open to you. The first option is that you can request to be re-routed by either the same airline or another airline that is also flying that route. You also have the right to a full refund if you decide not to fly and this refund must be paid to you within 7 days. Cancelling your flight and getting a refund will invalidate any further claims for compensation.
If your airline refuses to book you onto another airline you can try and book an alternative flight yourself and claim back the amount paid but this is not advised and you should always try and get the instruction in writing where possible. It is always advisable to keep your existing booking as this will make it easier to claim back the cost of the replacement flight.
If your airline is going to reroute you then you will also be entitled to two free phone calls, refreshments appropriate to the length of the delay as well as free hotel accomodation and hotel transfers if the delay is overnight
How Much Can I Claim For A Cancelled Flight?
If you think you are eligible for flight cancellation compensation the amount you could receive will depend on the distance you travel.
Distance less than 1,500km i.e. London to Edinburgh
Distance between 1,500km and 3,500km i.e. London to Athens
Distance more than 3,500km i.e. London to Dubai
What are extraordinary circumstances?
If you hear your airline use this phrase its important that you know what consitutes a "extraordinary circumstance" and what is airline kiddology.
Delay caused by the reasons highlighted above can be regarded as "extraordinary circumstances" BUT the following are NOT.
- Airline staff shortages
- Bad weather causing your incoming plane to be delayed
- Mechanical failure caused by poor maintenance and not a manufacturer defect
Why claim with us?
- Industry experts with over 5 years experience
- No Win No Fee - if your claim is unsucessful you dont pay a penny
- We are not middlemen! We have a dedicated team of professional lawyers to assist you
- Over £1 million pounds in compensation claimed in the last year alone.