Cancelled Flight Claim

  • Did you know that 1000's flights are cancelled every month!
  • Did you know that your airline MUST book you an alternative flight or refund you in full?
  • Did you know that you are entitled to compensation, hotel accomodation, food and phone calls?

Why was my flight cancelled?

Flights cancellations occur all the time and most of the time these are at short notice leaving you little time to prepare an alternative. Common reasons for a cancelled flight include:

  • Extreme weather (ice, snow, volcano ash ect)
  • Industrial action unrelated to the airline (air traffic control or baggage handlers)
  • Mechanical failure
  • Foreign office advice or terrorism
  • Drone disruption

Flight cancellation entitlements

If you have a cancelled flight and were not given more than 7 days notice you have a number of options open to you. The first option is that you can request to be re-routed by either the same airline or another airline that is also flying that route. You also have the right to a full refund if you decide not to fly and this refund must be paid to you within 7 days. Cancelling your flight and getting a refund will invalidate any further claims for compensation.

If your airline refuses to book you onto another airline you can try and book an alternative flight yourself and claim back the amount paid but this is not advised and you should always try and get the instruction in writing where possible. It is always advisable to keep your existing booking as this will make it easier to claim back the cost of the replacement flight.

If your airline is going to reroute you then you will also be entitled to two free phone calls, refreshments appropriate to the length of the delay as well as free hotel accomodation and hotel transfers if the delay is overnight

How Much Can I Claim For A Cancelled Flight?

If you think you are eligible for flight cancellation compensation the amount you could receive will depend on the distance you travel.

250

Distance less than 1,500km i.e. London to Edinburgh

400

Distance between 1,500km and 3,500km i.e. London to Athens

600

Distance more than 3,500km i.e. London to Dubai

What are extraordinary circumstances?

If you hear your airline use this phrase its important that you know what consitutes a "extraordinary circumstance" and what is airline kiddology.

Delay caused by the reasons highlighted above can be regarded as "extraordinary circumstances" BUT the following are NOT.

  • Airline staff shortages
  • Bad weather causing your incoming plane to be delayed
  • Mechanical failure caused by poor maintenance and not a manufacturer defect

Why claim with us?

  • Industry experts with over 5 years experience
  • No Win No Fee - if your claim is unsucessful you dont pay a penny
  • We are not middlemen! We have a dedicated team of professional lawyers to assist you
  • Over £1 million pounds in compensation claimed in the last year alone.

claim now

Have you had a flight cancellation in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your passengers.

Start a Claim

Even though the airline told us we were not eligible for compensation FDC were able to claim us back £350 each.

image

We were told it could take upto 6 months to process our claim but we actually recieved the cash within 6 weeks. Amazing work guys.

image

Our PIA flight was delayed by over 5 hours as we got £540 in compensation which was more than our ticket cost.

image

I found your online checker a lot easier to use than other websites - filled it in really quickly and claim processed straight away. Thanks again!

image

Great service, we were kept informed every step of the way and the app was really useful meaning we didnt have to keep calling for updates.

image

From The Blog

New routes open up new destinations for low cost flyers 13
Nov 19

New routes open up new destinations for low cost flyers

Aer Lingus, Ryanair, EasyJet, Jet2 and WizzAir announce new routes as ThomasCook landing slots are snapped up.

Holiday destinations to avoid for the rest of 2019 25
Oct 19

Holiday destinations to avoid for the rest of 2019

Political unrest has resulted in major tourist hot spots being turned into burning cities - here are some places to avoid right now.

Flights to Sharm El Sheikh to resume and other news 23
Oct 19

Flights to Sharm El Sheikh to resume and other news

Flights to the popular Egyptian resort of Sharm El Sheikh are set to return and the importance of your middle name when making a booking

How do i check if my flight is cancelled? 25
Sep 19

How do i check if my flight is cancelled?

Have you heard that your flight may be cancelled? How do you go about checking if your flight has been cancelled or delayed?

Thomas Cook administration - your rights explained 23
Sep 19

Thomas Cook administration - your rights explained

Thomas Cook Airlines has collapsed leaving more than 150,000 brits stuck abroad. The CAA is now organising repatriation flights for all those affected. Heres what you need to know.

This week in travel 19-09-2019 19
Sep 19

This week in travel 19-09-2019

UK passport warning, Saudi Arabia to offer new tourist visa, British Airways and Ryanair endure more strike action and China's loch ness monster revealed.

British Airways cancelled flights list 09
SEP 19

British Airways cancelled flights list

British Airways have been forced to cancel almost ALL of their flights from London Heathrow, London Gatwick and Manchester airport today.

How to claim compensation for a flight delay? 15
Aug 19

How to claim compensation for a flight delay?

Claiming compensation for a flight delay can be a difficult process if you don't know what the process. Let us help by explaining the rules.

British Airways passengers encounter cancellations after IT fail 07
Aug 19

British Airways passengers encounter cancellations after IT fail

British Airways has been forced to cancel 100's of flights at Heathrow and Gatwick airport today after an IT failure.

Cathay Pacific admits to spying on passengers and other news this week 06
Aug 19

Cathay Pacific admits to spying on passengers and other news this week

Cathay Pacific admits to spying on passengers via onboard cameras, BA pilots cancel strike action and more travel news

Adria Airways
Aegean Airlines
Aer Lingus
Aeroflot Russian Airlines
Air Austral
Air Baltic
Air Canada
Air Europa
Air France
Air India
Air New Zealand
Air Philippines
Air Transat
Alitalia Express
All Nippon Airways
American Airlines
Aurigny Air Services
Austrian Airlines
Azores - SATA International
BMI Regional
British Airways
Brussels International Airlines
Cathay Pacific
China Airlines
China Eastern Airlines
Continental Airlines
Croatia Airlines
Czech Airlines
Delta Air Lines
easyJet
Egyptair
Emirates
Envoy Air
Ethiopian Airlines
Etihad Airways
Eurowings
Finnair
Flybe
Gol Transportes Areos
Iberia Airlines
Icelandair
Iraqi Airways
Japan Airlines
Jazeera Airways
Jet Airways
Jet2
Kenya Airways
KLM Royal Dutch Airlines
Korean Air
LATAM Airlines
Lauda Air
Logan Air
LOT Polish Airlines
Lufthansa
Malaysia Airlines
Norwegian Air International
Pakistan International Airlines
Pegasus Airlines
Qantas
Qatar Airways
Rossiya Russian Airlines
Ryanair
SAS Airlines
Saudi Arabian Airlines
Singapore Airlines
South African Airways
SriLankan Airlines
Swiss International Air Lines
TAP Portugal
Thai Airways International
Thomas Cook Airlines
TUI - Thomsonfly
Tunisair
Turkish Airlines
Turkmenistan Airlines
Ukraine International Airlines
United Airlines
Vietnam Airlines
Virgin Atlantic Airways
Vueling Airlines
WestJet
Wizz Air