Vietnam Airlines flight delay claim

Vietnam Airlines operates domestic and international routes to most of Asia, Europe, North America and Australia. Vietnam Airlines is based in Hanoi.

Vietnam Airlines destination list

Bangkok Suvarnabhumi (BKK)
Banmethuot (BMV)
Guangzhou (CAN)
Paris Charles De Gaulle (CDG)
Chengdu (CTU)
Nha Trang (CXR)
Da Nang (DAD)
Dien Bien Phu Dien Bien (DIN)
Dalat Lienkhang (DLI)
Moscow Domodedovo (DME)
Frankfurt (FRA)
Fukuoka (FUK)
Hong Kong (Chek Lap Kok) (HKG)
Tokyo Haneda (HND)
Hue Phu Bai (HUI)
Seoul Incheon (ICN)
Kaohsiung (KHH)
Osaka Kansai (KIX)
Kuala Lumpu International (KUL)
London Heathrow (LHR)
Luang Prabang (LPQ)
Nagoya Central (NGO)
Tokyo Narita (NRT)
Beijing Capital (PEK)
Phnom Penh (PNH)
Phu Quoc (PQC)
Busan Gimhae (PUS)
Shanghai Pu Dong (PVG)
Pleiku (PXU)
Siem Reap (REP)
Yangon (RGN)
Ho Chi Minh City (SGN)
Singapore Changi (SIN)
Tuy Hoa (TBB)
Taipei Taoyuan International Airport (TPE)
Qui Nhon (UIH)
Can Tho (VCA)
Tamky Chulai (VCL)
Dong Hoi (VDH)
Vinh City (VII)
Vientiane (VTE)

Vietnam Airlines Delayed or Cancelled Flights Claims FAQ

As with all airlines that fly to so many destinations and carry millions of passengers Vietnam Airlines is always susceptible to flight delays and cancellations. If you have been delayed on a flight flown by Vietnam Airlines then under EU Regulation 261/2004 you are entitled to compensation for your delayed flight, missed connection or if you have been denied boarding by Vietnam Airlines.

Use our free flight checker at the top/bottom and side of this page to start your claim. You don't need any information to start your claim apart from the date of your Vietnam Airlines flight.

When can I claim compensation from Vietnam Airlines?

In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation.

What are the criteria to claim against Vietnam Airlines?

Your flight needs to fulfill some the following criteria:

  • Your flight was from an airport within Europe with ANY AIRLINE
  • Your flight was to an airport within Europe on a European airline
  • Your flight was delayed at least three hours
  • Your flight was cancelled
  • Your flight was full and you were denied boarding
  • Your delay caused you to miss a connecting flight and you didnt arrive at your final destination within 3 hours of the expected arrival time.

Who is allowed to make a claim?

Anyone is allowed to make a flight delay claim. You can also claim for your travelling companions.

Vietnam Airlines Flight Delays

24/08/2023 - flight VN56 from London Heathrow Airport to Noi Bai International Airport

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Have you flown with Vietnam Airlines and had a flight delay, missed connection, cancelled flight or have been denied boarding in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your fellow travellers.

Start a Claim

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