South African Airways flight delay claim

South African Airways offers routes to 30 African destinations as well as non-stop flights to New York. As a member of the Star Alliance, the airline has increased its international reputation and was recently awarded a 4 star Skytrax ranking.

South African Airways destinations

Bloemfontein
Cape Town
London
George
Johannesburg
Kimberley
Mthatha
Nelspruit
Phalaborwa
Polokwane
Port Elizabeth
Pretoria
Richards Bay
Apington
Abidjan
Accra
Blantyre
Dakar
Dar es Salaam
Entebbe
Harare
Lagos
Lilongwe
Livingstone
Luanda
Lusaka
Maputo
Mauritius
Nairobi
Ndola
Victoria Falls
Windhoek
Dubai
Frankfurt
Hong Kong
London
Munich
New York
Perth
São Paulo
Washington

South African Airways Delayed or Cancelled Flights Claims FAQ

As with all airlines that fly to so many destinations and carry millions of passengers South African Airways is always susceptible to flight delays and cancellations. If you have been delayed on a flight flown by South African Airways then under EU Regulation 261/2004 you are entitled to compensation for your delayed flight, missed connection or if you have been denied boarding by South African Airways.

Use our free flight checker at the top/bottom and side of this page to start your claim. You don't need any information to start your claim apart from the date of your South African Airways flight.

When can I claim compensation from South African Airways?

In accordance to EU Regulation 261/ 2004 passengers are entitled to compensation if they have encounted a flight delay of over 3 hours or if their flight has been cancelled. If you have been denied boarding due to over booking or miss a connection then you are also eligible for compensation.

What are the criteria to claim against South African Airways?

Your flight needs to fulfill some the following criteria:

• Your flight was from an airport within Europe with ANY AIRLINE
• Your flight was to an airport within Europe on a European airline
• Your flight was delayed at least three hours
• Your flight was cancelled
• Your flight was full and you were denied boarding
• Your delay caused you to miss a connecting flight and you didnt arrive at your final destination within 3 hours of the expected arrival time.

Who is allowed to make a claim?

Anyone is allowed to make a flight delay claim. You can also claim for your travelling companions.

South African Airways Flight Delays