How to cancel a flight with Ryanair

Date: 13 Jun 19


There are many reasons you may want to cancel your flight with Ryanair but as with most budget airlines they don’t make the process easy and the likelihood of cancelling a Ryanair flight and getting a full refund depends entirely on the circumstances of why you need to cancel your Ryanair flight.

Reasons for cancelling a RyanAir flight

  • You no longer wish to fly to that destination
  • A member of your party can no longer take the flight
  • Death of an immediate family member who is not on the flight
  • Death or illness of yourself or person booked to travel
  • Political instability or terrorism
  • RyanAir can no longer offer the flight

Unfortunately, RyanAir does not accept all of these are valid reasons for cancelling a flight.

Invalid reasons for cancelling a RyanAir flight

  • You wish to cancel your RyanAir flight because you have changed your mind about flying to that destination in which case RyanAir will allow you to change your booking upto 2.5 hours before your flight is scheduled to depart. Fees for changing your RyanAir flight range from £35 - £95 plus and price difference between the old and new flight. If you do not travel on the flight you have booked you can only apply for a refund of any Government Tax charged. (£17 per passenger). Changes can be made via the My Bookings section or by calling the RyanAir customer services centre. Government Tax refunds can be made at the following link: https://refundclaims.ryanair.com/
  • If yourself or someone else on your booking no longer wishes to fly this is also not a valid reason for RyanAir to cancel your flight. If you wish to change the name on your flight to another traveller it can cost between £115 - £160 depending on whether you do it before your flight or at the airport. It can often be cheaper to book a new flight than change the name on a booking. Changes can be made via the My Bookings section or by calling the RyanAir customer services centre

Valid reasons for cancelling a RyanAir flight

  • If an immediate family member dies either before or during your journey you can apply for a refund of your RyanAir flight. Using the following link https://refundclaims.ryanair.com/ - the site requests your flight reservation number, relationship to the deceased as well proof of their death which usually means the Certificate of Death. RyanAir considers the following people as “immediate”: Husband or Wife, Civil Partners, Children, Parents,  Brothers and Sisters, Grandparents and Grandchildren, Father or Mother in law, Son or Daughter in law. These exceptions also include your travel companions if they also no longer wish to travel. 
  • If you or your travel companion is taken ill then RyanAir will allow you to cancel your flight at their discretion. Again proof of the illness will have to be provided. RyanAir will offer to change your flight date or offer a full refund if it is satisfied with the reason you cant travel
  • If RyanAir suffers a delay of over 5 hours they are then legally obliged to offer you a full refund or re-routing on an alternative flight. This applies to industrial action, weather, acts of terrorism or advice from the Foreign Office. 

claim now

Have you had a flight delay, missed connection, cancelled flight or have been denied boarding in the last 6 years? If so try our free flight checker to see how much you may be entitled to in compensation for you AND your fellow travellers.

Start a Claim
Aegean Airlines
Aer Lingus
Aeroflot Russian Airlines
Air Austral
Air Baltic
Air Canada
Air Europa
Air France
Air India
Air New Zealand
Air Philippines
Air Transat
Alitalia Express
All Nippon Airways
American Airlines
Aurigny Air Services
Austrian Airlines
Azores - SATA International
BMI Regional
British Airways
Brussels International Airlines
Cathay Pacific
China Airlines
China Eastern Airlines
Continental Airlines
Croatia Airlines
Czech Airlines
Delta Air Lines
easyJet
Egyptair
Emirates
Envoy Air
Ethiopian Airlines
Etihad Airways
Eurowings
Finnair
Flybe
Gol Transportes Areos
Iberia Airlines
Icelandair
Iraqi Airways
Japan Airlines
Jazeera Airways
Jet Airways
Jet2com
Kenya Airways
KLM Royal Dutch Airlines
Korean Air
LATAM Airlines
Lauda Air
Logan Air
LOT Polish Airlines
Lufthansa
Malaysia Airlines
Norwegian Air International
Pakistan International Airlines
Pegasus Airlines
Qantas
Qatar Airways
Rossiya Russian Airlines
Ryanair
SAS Airlines
Saudi Arabian Airlines
Singapore Airlines
South African Airways
SriLankan Airlines
Swiss International Air Lines
TAP Portugal
Thai Airways International
Thomas Cook Airlines
TUI - Thomsonfly
Turkish Airlines
Turkmenistan Airlines
Ukraine International Airlines
United Airlines
Vietnam Airlines
Virgin Atlantic Airways
Vueling Airlines
WestJet
Wizz Air