EasyJet flight delay compensation: how to claim under EU261

Flying with EasyJet and hit by a long delay or cancellation can be frustrating — especially when it disrupts your holiday or trip. The good news is that, in many situations, EU Regulation 261/2004 (EU261) gives you a legal right to claim compensation from EasyJet if your flight was delayed or cancelled through no fault of your own.

This guide explains how EasyJet compensation works, how to claim directly, and how we can help you if you prefer not to deal with the process yourself.

What is EU261 and when does it apply?

EU261 is a European law that protects air passengers when their flight is delayed, cancelled, or they are denied boarding. It applies if:

• Your flight departed from an EU airport, or

• Your flight arrived at an EU airport on an airline based in the EU (such as EasyJet).

Even though the UK has left the EU, Britain has kept the same rights in UK law (often called UK261) for flights departing from the UK or arriving into the UK on UK or EU carriers.

If your EasyJet flight meets these criteria and was delayed by at least three hours on arrival or was cancelled without reasonable notice, you could be entitled to compensation.

How much compensation can you get?

Under EU261, the amount you can claim depends mainly on how far your flight was going and how long you were delayed. Flights delayed more than three hours can attract compensation up to the following amounts:

• €250 (around £220) — short flights up to 1,500km

• €400 (around £350) — medium flights between 1,500km and 3,500km

• €600 (around £520) — long-haul flights over 3,500km

These amounts can vary slightly depending on when and where your flight was operating, but EasyJet cannot pay less than the amounts set by EU261 if you’re eligible.

When can you claim compensation from EasyJet?

You may be entitled to compensation from EasyJet if:

• Your flight arrived at your final destination more than three hours late,

• Your flight was cancelled less than 14 days before departure,

• You were denied boarding due to overbooking,

• …and the disruption was within EasyJet’s control (i.e., not caused by “extraordinary circumstances” like severe weather, air traffic control strikes, or security issues).

If the cause of the delay was something beyond EasyJet’s control, the airline can refuse compensation — but they still must offer assistance such as meals, refreshments, and accommodation where appropriate.

How to claim compensation from EasyJet yourself

EasyJet allows passengers to submit claims for delay or cancellation compensation directly through their online claims portal.

Here’s a straightforward step-by-step process:

1. Check if you’re eligible

   • Confirm your flight was delayed by at least three hours on arrival, or cancelled with short notice.

   • Make sure your flight meets the EU261/UK261 coverage criteria.

2. Gather the required information

   • Your booking reference and flight number

   • Departure and arrival airports

   • The scheduled and actual arrival times

   • Any written confirmation of the disruption from EasyJet

   • Copies of your boarding passes and booking confirmation

3. Submit your claim online

   • Visit EasyJet’s official claims page and follow the instructions to enter your flight details and upload supporting documents.

4. Wait for a response

   • Once submitted, EasyJet should acknowledge your claim and respond within a reasonable timeframe (typically expected to be within about 30 days).

5. Receive compensation

   • If your claim is accepted, EasyJet will pay the compensation directly into your bank account or another agreed method.

Tips if EasyJet rejects your claim

It’s not uncommon for airlines to refuse compensation by claiming “extraordinary circumstances” — even when the disruption might actually be their responsibility. If EasyJet rejects your claim:

• Check the reason given and whether it genuinely qualifies as extraordinary.

• Consider appealing the decision using evidence such as photos, boarding passes, and written confirmation of times.

• You can also raise a complaint with the UK Civil Aviation Authority (CAA) or the relevant EU national enforcement body to challenge the refusal.

Why using a claims service can help

While claiming compensation yourself is free and straightforward in many cases, some passengers find it time-consuming or confusing — especially if the airline disputes the claim.

If you don’t want to deal with the process directly, we can help you start your claim quickly and take care of the rest on your behalf.

With our service:

• You can start your EasyJet compensation claim now without the hassle.

• We handle all the paperwork and follow-up with the airline.

• If EasyJet rejects the claim, we can manage appeals or legal steps where necessary.

• You only pay if your claim is successful.

👉 Start your EasyJet compensation claim here: https://www.flightdelayclaim.com/flight-checker/

What to do next

If you were delayed, cancelled, or denied boarding on an EasyJet flight that left you inconvenienced or out of pocket, you could be owed hundreds of euros/pounds under EU261 or UK261.

Whether you want to claim directly with EasyJet or would prefer our expert support, it’s worth checking your eligibility now and starting your claim. The process only takes a few minutes — and you could be entitled to up to €600/£520 per passenger for qualified delays.

Frequently asked questions

Can I claim if my EasyJet flight was delayed by only 2 hours?
No — under EU261 and UK261, compensation generally only applies if your flight arrives three hours or more late at your destination.

What counts as extraordinary circumstances?
Examples include severe weather, political events, air traffic control strikes outside the airline’s control, and other unforeseeable events that prevent the airline from operating normally.

How long do I have to submit a claim?
In most cases, you can claim compensation for flights delayed or cancelled within the last six years under EU261/UK261 regulations.